Looking for a quick answer? Try our FAQs below..
Pre moving in
All of the rooms are slightly different, but all have:
- Double or ¾ bed
- Mattress to fit the bed size
- Chest of drawer
- Desk chair
We do not supply any crockery, so it is advisable that you bring your own plates, cutlery, mugs, pots, pans etc.
Bedding is also not provided so sheets, duvet (and covers) pillow (and covers) and mattress toppers are required by all students.
Living in the house
Email us the details of your issue including house address, room number and your name, together with a description of the problem and pictures.
Of course, we want you to feel like the house is your home. Please first ask our permission and we request that any paint work is done with neutral colours.
Outside. All our houses are non-smoking inside the property but outside is fine.
No – but fridge freezers are provided in every house.
Yes – all houses have either shed or garage facilities where bikes can be safely stored.
Some of our houses have off-road parking – but there is lots of on-road parking in surrounding areas.
This can be included by arrangement through us.
Your deposit will be logged with one of the government deposit protection schemes.
Usually between 7-10 days of your tenancy ending.
You will need to find a replacement or pay your rent until the end of the tenancy term.
Tenancy agreement usually lasts 12 months and you can stay at the property for the entirety of this term.
Female only and male only groups are welcome.
Houses are usually rented as a group but we can certainly accommodate those without groups.
Sometimes we can accommodate this, but it depends if the house is ready or not.
There are no legal requirements as to who the guarantor should be but we require that they are UK based (unless agreed with us) and have the means to sufficiently provide guarantee of rent.
No – everything is now done via ‘Docusign’.
Monthly standing order through the lead tenant.
Yes – we can organise this.
TV license is not included in the rental amount.
This can be discussed with landlords on a case by case basis.
Yes – but you are liable to uphold the terms of the tenancy agreement until it has ended. Ie rent payments.
We provide buildings insurance, but you must take care of your own content’s insurance.
No – we only accept monthly rent payments.
We welcome international students but insist on 6 months payment upfront if there is no UK based guarantor available.
Of course, the property is yours to live in until the tenancy ends.
Yes. Bedding is not provided so sheets, duvet (and covers) pillow (and covers) and mattress toppers are required by all students.
No – unfortunately this is a service we do not offer.
All payment is done online so as long as it is sent on time each month – we don’t mind where it comes from.
If you do not have a UK based guarantor, we can accept students who pay 6 months of their contract up front and continue to pay monthly after the first 6 months of their contract has elapsed.